• background

Privacy Policy

Privacy policy

We are committed to protect your privacy. We will maintain the privacy and security of all personal information collected from Members in accordance with Global Sources Online Website’s Privacy Policy set forth at here and policy set forth in this section (hereinafter collectively referred to as “Privacy Policy”). You understand that through your participation in the Panel, you consent to the collection and our use of your personal information.

We are committed to protecting and respecting your privacy. We are the data controller of your information - that means we are responsible for your personal data under this Privacy Policy.

We care about your information privacy greatly. This means your information will NEVER be shared or sold to any third parties, and it will be stored securely in the UK only when you register for the Sourcing Club Community Panel. If you decide to leave the panel at a later date, please refer to FAQ and take appropriate action. Full information on your rights and obligations, data retention periods and other applicable T&Cs can be found here.

The Privacy Policy explains how we collect, use and protect the personal information of our members who are part of the Panel and/or are considering taking part in our Research Studies Activities.

我們致力於保護您的私隱。我們將根據環球資源網站中規定的私隱政策及根據本條款維護所有從會員收集的個人信息的私密性和安全性(以下統稱為“私隱政策”)。 您瞭解通過參與Panel,您同意我們收集和使用您的個人信息。

我們致力於保護和尊重您的私隱。我們是您信息的資料管理人 - 這意味著我們根據私隱政策對您的個人信息負責。

我們非常關注您的信息私隱。這意味著您的信息永遠不會被分享或出售予任何第三方,並且當您註冊Sourcing Club Community Panel時,該些個人信息會安全地儲存在英國。如果您決定稍後不參與Panel,請參閱FAQ並並採取適當行動。有關您的權利和義務、信息保留期限以及其他適用條款和條件的完整信息可以在此條款及細則找到。

隱私政策解釋了我們如何收集、使用和保護Panel 會員和/或正在考慮參加我們的研究活動的成員的個人信息。
 

How We Collect Your Information

我們如何收集您的信息
 

We collect information that you share with us through your participation in the Panel, for example, information provided by you:

  • at the time of registering to use the Panel;
  • when participating in our online surveys, polls and discussions;
  • when posting material on the Panel;
  • when submitting enquiries using the contact details posted on the Panel; and
  • if you report an issue with the Panel.
我們收集您通過參與Panel與我們分享的信息,舉例如下:

-     登記參與此Panel時提供的信息;
-     參與我們在線問卷調查、投票和小組討論時提供的信息;
-     在Panel上發布資料時提供的信息;
-     在Panel上發布查詢時提供的聯繫方式的信息;
-     當您向Panel報告問題時提供的信息。

We automatically collect technical information about your computer, things like the equipment you are using, as well as a record of what pages you are visiting. We use cookies for this – please see the ‘Cookies’ section below for more information.

You agree that any notices and other communication may be given by us by email or posted on the Panel Website and this will comply with any legal requirement for such communications to be in writing. You also agree that any notice or other communication made in such manner will be deemed received by you 24 hours after email or posting.

我們自動收集有關您使用的電腦內技術信息,例如您正在使用的設備信息,以及您瀏覽記錄。為此,我們使用 Cookie——請參閱的“Cookie”部分以了解更多信息。

您同意我們可以通過電子郵件發出或在Panel網站上向您發布任何通知和其他通信,並且這將符合此類通信必須採用書面形式的任何法律要求。您也同意以此類方式發出的任何通知或其他通信將被視為等同您透過電子郵件收到,該電郵或網站發布24小時後被視為收到。
 

Information We Collect

我們收集的信息
 

In order to participate in the Panel, we require certain personal data from you. This may include:

  • identity data, such as your first name, last name, title, age and gender
  • contact details such as your residential address, email address and telephone number,
  • profile data, such as your username and password, your interests, preferences, feedback and survey responses
  • device and browser data from the device you’re using, such as your IP address, operating system, browser type and version and time of visit; and
  • cookies - we use third party tracking services that employ cookies to collect aggregated and anonymous data about visitors to the Panel Website. This data includes usage details and user statistics. 
為了參與Panel,我們需要您提供某些個人信息。這可能包括:
-    身份信息,例如您的名字、姓氏、職銜、年齡和性別;
-    聯繫方式,例如您的居住地址、電郵地址和電話號碼;
-    個人檔案信息,例如您的用戶名和密碼、您的興趣、偏好、反饋和問卷調查回覆;
-    您正在使用的設備的裝置和瀏覽器數據,例如您的 IP 地址、操作系統、瀏覽器類型和版本以及瀏覽時間;和
-    cookies - 我們使用第三方跟踪服務,這些服務利用 cookie 來收集有關Panel網站瀏覽者的匯總和匿名數據。該數據包括使用詳細信息和用戶統計數據。
 

Cookie Policy

Cookie政策
 

Cookies are used for validation and to prevent bothersome repeat surveying. Please see below and QuMind's Cookie Policy for full details and/or Cookie Policy set forth in Global Sources’ Website at here.

We use the following cookie, which is set through the QuMind platform:

  • a non-persistent/temporary session cookie that expires as soon as you log off or close your Internet browser. It is only stored temporarily and is destroyed after leaving that page.
  • the specific cookie we use is: PHPSESSID.

You can configure your browser to notify you when cookies are being placed on your computer. You can also delete cookies by adjusting your browser settings.

Cookies用於驗證身分及防止令人困擾的重複調研。完整詳情請參閱下文和QuMind's Cookie 政策 及/或環球資源網站中闡明的 Cookie 政策
 
我們使用下列由 QuMind 設置的cookie:
- 非持續/臨時cookie,一旦您登出或關閉互聯網瀏覽器,cookie 便會失效。它只是暫時儲存,並在離開該頁面後便被銷毀
- 我們使用的特定cookie是:PHPSESSID。
您可以設置瀏覽器,讓電腦在接收 cookies 時通知您。您亦可以改變瀏覽器設置去刪除cookies。
 

How We Use Your Information

如何使用您的個人資料
 

We will use your information for the following purposes:

  • segmentation, allowing us to provide a more tailored and relevant community experience as well as research activities;
  • from time to time, we will use your information to send relevant research activity to you in the form of surveys and to take part in discussion groups and online polls;
  • to help us verify your identity and in doing so enabling us to administer the above activities effectively and allowing us to contact you if the need arises, for example a member has a query about the community which requires us to respond via email;
  • account administration allowing members to amend community preferences;
  • to contact you about incentives or special projects as part of our research projects and activities;
  • trend analysis and behaviours formed from aggregated and anonymous research results data; and
  • to improve our services, and help partners understand how to improve products and services.

We remain the data controller of the information collected. The way the service works is that QuMind will share the information collected on our behalf with the Panel.

您的個人資料將會作以下用途:
 

  • 細分,使我們能夠提供更適合和更有關的Community體驗及研究活動;
  • 我們會不時使用您的資料向您傳送相關的研究活動,方式包括問卷調查、參加小組討論和網上投票;
  • 幫助我們驗證您的身份,從而使我們能夠有效地管理上述活動,並允許我們在有需要時與您聯絡,例如會員對Community有疑問,需要我們作電郵回覆;
  • 賬戶管理員允許會員修改Community喜好;
  • 作為我們的研究項目和活動的一部分,就獎勵或特殊項目與您聯絡;
  • 根據匯總和匿名研究結果數據得出的趨勢分析和行為;及
  • 改善我們的服務,並幫助合作夥伴以瞭解如何改進產品和服務。

 
我們是所收集資料的資料控制者。該服務的運作方式是QuMind將與Panel共享代表我們收集的資料。

Legal Bases

法律依據

The processing of your information will be based the following grounds:

  • Legitimate interests;
  • Consent;
  • Where processing is necessary for the performance of a contract; and
  • Where we have a legal obligation to do so.

Legitimate interests: We use your data in line with the following legitimate interests:

  • to generate insights that can be used to enhance the Panel experience for members - improved UX, new brand offers, generally through an aggregated analysis of member attitudes, behaviour, trends for brand partners;
  • in the interests of our members to provide a community and connect members to share ideas, thoughts and experiences; and
  • for organisational reasons and to monitor performance, to gather and update member details and preferences, and to enhance our products and services and improve performance.

Consent will be obtained where sensitive data is being collected and wherever we need to, it will be clear to you when this is the case.

Contractual obligation: We will rely on our contractual obligation where processing is necessary for the performance of a contract, i.e. to provide you with the Panel service.

您的資料處理基於以下根據:

  • 合法權益;
  • 同意;
  • 是否因應履行合約的需要;及
  • 我們是否有法律責任這樣做。

合法權益:我們根據以下合法權益使用您的數據:
- 得出可用於提升Panel會員體驗的見解——通常透過會員態度、行為和對品牌合作夥伴的趨勢進行匯總分析,以改善用戶體驗、提供品牌新優惠;
- 為了我們會員的利益,提供一個Community以聯絡會員,讓大家分享意見、想法和經驗;和
- 為了組織上的原因和監察表現,收集和更新會員詳細資料及喜好,以及提升我們的產品和服務,並改善表現。
 
在收集敏感數據時會先取得您的同意。無論在任何地方,如果我們需要這樣做,您都會清楚知悉。
 
合約規定的責任:當需要為合約的表現進行資料處理時,我們會根據合約規定的責任去實行,例如為您提供Panel服務。

Who We May Share Your Information With

為何我們可能分享您的資料

We may share your data with other members of the Panel group and with third party service providers (such as IT service providers).

We may also share your information:

  • if we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets (or the buyer or seller’s advisers);
  • if we or part or all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; and
  • if we are under a duty to disclose or share your personal information in order to comply with any legal obligation; or to protect the rights, property, or safety of Global Sources, our users, or others.

我們可能跟Panel內的其他會員及第三方服務提供商(例如 IT 服務提供商)共享您的數據。
 
我們亦可能分享您的資料:
- 如果我們出售或購買任何業務或資產,在這種情況下,我們可能會向此類業務或資產的潛在賣家或買家(或買家或賣家的顧問)披露您的個人資料;
- 如果我們或我們的部分或全部資產被第三方收購,在這種情況下,我們持有的有關我們客戶的個人數據將成為轉讓的資產之一;及
- 如果我們有義務披露或分享您的個人資料以遵守任何法律責任;或保護環球資源、我們的用戶或其他人的權利、財產或安全。

Security Of Information Collected

所收集資料的安全性

We are committed to maintaining the security of the data we process and have appropriate security measures in place to protect against loss, misuse or alteration of such information. Our employees or agents can only access data by use of authorised username, passwords and two-step verification.

All online resources are appropriately secured with firewall, packet filtering, port blocking software and updated with the latest security patches. QuMind servers are based in the UK. Sourcing Club Community Panel servers are based in Europe.Where required QuMind offers SSL (secure sockets layer) (indicated by https:// in the address bar) secured web services to offer encrypted web traffic and authentication by Thawte. Remote administration and data retrieval (e.g. databases) is achieved through encrypted communication with the remote computers and means all traffic including passwords and user information is indiscernible if intercepted on the way.

我們致力於維護我們所處理數據的安全,並採取適當的安全修補程式去防止此類信息的遺失、濫用或更改。我們的員工或代理只能透過使用授權的用戶名稱、密碼和雙重驗證去存取數據。
 
所有網上資源均受到防火牆、封包過濾法、通訊埠阻塞軟件的適當保護,並使用最新的安全補丁進行更新。 QuMind 伺服器位於英國。Sourcing Club Community Panel伺服器位於歐洲。如有需要,QuMind 提供 SSL(保安接層加密技術)(在網址欄中以 https:// 表示)安全網頁服務,以提供加密的網頁流量和 Thawte 身分驗證。遠程管理和數據復原(例如數據庫)是通過與遠端電腦的加密通信來實行的,代表包括密碼和用戶資料在內的所有流量若在途中被攔截,將無法被識別。
 

How Long We Keep Your Information

我們會保存您的資料多久?
 

How long we keep your information will depend on the purpose for which we use it. While you are a user of the Panel, we will only retain your information for as long as is necessary for those purposes.

If you decide to delete your Panel account, your data will be held in aggregate format for research purposes ONLY to allow for tracking long term trends in consumer behaviour. Aggregated data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. That is, no names, addresses or telephone numbers are attached to any answers, but instead answers are provided as counts and percentages.

We review the Panel every 6 months and remove non-active members. You will be contacted by us beforehand to make you aware of any inactivity on your Panel account. Any member data in relation to the Panel held thereafter will also be in aggregate format for research purposes ONLY to allow for tracking long term trends in consumer behaviour.

我們保存您的資料時間多久,取決於我們使用資料的目的。當您是Panel的用戶時,我們只會在需要達到這些目的的時間內保留您的資料。
 
如您決定刪除您的Panel帳戶,您的數據將以匯總形式保存,並僅用於研究目的,以便追蹤消費者行為的長期趨勢。匯總數據可能來自於您的個人數據,但在法律上不被視為個人數據,原因是這些數據不會直接或間接透露您的身分。也就是說,任何答案都不會附加姓名、地址或電話號碼,但會以數字和百分比形式顯示。
 
我們每 6 個月審查Panel一次,並會刪除不活躍的會員。我們會提前與您聯絡,以便您知道你的Panel帳戶不活躍。此後Panel保存任何有關聯的會員數據也將採用匯總形式,僅用於研究目的,以便追蹤消費者行為的長期趨勢。
 

Your Rights

您的權利
 

You have the right to withdraw from taking part in any of the Research Studies Activities through the Panel, and also delete your Panel account at any time.

You have the right to ask us to delete the record of a response to any of the Research Studies Activities after you have submitted your answers on the Panel and we will ensure that your response is not used in our analysis, provided that we have not already shared it in an aggregated form with Panel.

You can also unsubscribe from the Panel, receiving our newsletter by clicking the "unsubscribe" link contained in any of the emails that we send to you on our behalf. If you unsubscribe, your information will be anonymised, so the information you submitted won’t be able to identify you.

You have the right to ask us to delete all information we hold about you at any time.

You will also have the right to rectify, restrict or object to the processing of your personal information (including profiling) in accordance with the proceedings laid down by applicable laws and regulations.

You have the right to request access to the data we hold about you in a commonly used electronic format for information purposes or to transfer to another source, free of charge.

You can exercise those rights and contact us at any time by emailing us at communityhelpdesk@qumind.raiseaticket.com

If you would like to change or deactivate the personal information you have submitted to us, you can email us here.

您有權退出透過Panel參加的任何調研活動,以及隨時刪除您的Panel帳戶。
 
您在Panel的調研活動提交答案後,有權要求我們刪除任何您的回覆。只要我們尚未以匯總形式與Panel分享,我們保證不會用您的回覆作分析。
 
取消訂閱Panel的話,您可以在任何我們傳送的電郵中點擊其所包含的「取消訂閱」連結。如果您取消訂閱,您的資料將被匿名化,因此憑您已提交的資料將無法識別您的身份。
 
您有權隨時要求我們刪除所保存有關您的所有資料。
 
您有權根據適用的法律和規定去改正、限制或反對您的個人資料(包括特徵分析)的處理。
 
您有權以常用電子格式要求讀取我們所保留有關您的數據作資訊目的,或免費轉移到其他來源。
 
您可以行使這些權利,並隨時傳送電子郵件至communityhelpdesk@qumind.raiseaticket.com 與我們聯絡。
 
如果您想更改或停用您提交給我們的個人資料,請在此處向我們傳送電子郵件。

Complaints

投訴

If you have a complaint about anything to do with your data, use ours and QuMind’s contact details below to get in touch. We will investigate and get back to you as soon as we can.

QuMind is registered with the Information Commissioner’s Office (ICO). The ICO is an independent organisation that protects people’s data and privacy rights. If you have a complaint, we’d love the chance to help you first, but you can also complain to the ICO at any time.

如您對與您的數據相關的事情有任何投訴,請使用以下我們和QuMind的聯絡方式告訴我們。我們會進行調查,並盡快作出回覆。
 
QuMind已在英國資訊專員辦公室 (ICO)註冊。英國資訊專員辦公室是一個保護人們數據和私隱的獨立組織。如您有投訴,我們很樂意首先為您提供幫助,但您也可以隨時向英國資訊專員辦公室投訴。
 

Contact Details

聯絡資料

THE SOURCING CLUB COMMUNITY PANEL appointed Data Protection Officer - Mark Ursell Email: communityhelpdesk@qumind.raiseaticket.com

THE SOURCING CLUB COMMUNITY PANEL委任資料保護主任:Mark Ursell 電郵:communityhelpdesk@qumind.raiseaticket.com
 

General Terms

一般條款

These Terms & Conditions are in addition to any other Panel Terms, and shall be read together with such other Panel Terms as one and the same instrument; provided, that if there is a conflict between any terms set forth in these Terms and Conditions, the Panel Website and/or any other terms applicable to the Panel. For the avoidance of doubt, in the event of any action, proceeding or other dispute arising from or relating to any Panel Terms, such dispute shall be settled in accordance with the provisions set forth in these Terms and Conditions.

這些條款及細則是對任何其他Panel條款的補充。如果這些條款及細則、Panel網站的條款及/或其他適用於Panel的條款有任何衝突,應與其他此類Panel條款作為同一份文件一併閱讀。為避免疑義,如果發生因任何Panel條款引起或與之相關的任何訴訟、程序或其他爭議,該等爭議應根據本條款及細則中的規定去解決。
 

Compliance

合規

Global Sources, QuMind, Sourcing Club Community Panel and/or any Research Studies Activities thereof shall comply with all applicable laws, rules and regulations, including but not limited to the Data Protection Act 2018 and General Data Protection Regulation (GDPR) and all applicable data protection laws.

環球資源、QuMind、Sourcing Club Community Panel及/或任何研究活動應遵守所有適用的法律、規則及法規,包括但不限於2018年《數據保護法》、《一般資料保護規則》(GDPR),以及所有適用的數據保護法律。
 

Limitation on Liability

法律責任限制

We shall not be liable for any delay or failure to provide our services or perform any obligation under these Terms and Conditions if the delay or failure is caused by circumstances beyond our reasonable control.

在本條款及細則下,如我們延遲或未能提供我們的服務或履行任何責任,而原因是超出我們合理控制的情況下造成的,我們不會承擔任何責任。
 

Waiver

棄權

Failure or delay by us in enforcing these Terms and Conditions shall not be a waiver of that or any other provision of these Terms and Conditions.

我們未能或延遲執行這些條款及細則,並不表示放棄這些條款及細則或當中的規定。
 

Severance

分割

Each of the provisions of these Terms and Conditions (or part of any provision) is severable. If any such provision is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction that shall not affect the legality, validity or enforceability of the other provisions of these Terms and Conditions. The provision itself shall apply with the minimum modification necessary to make it legal, valid and enforceable.

這些條款及細則的每項規定(或任何規定的一部分)都是可以分割的。在司法管轄權的法例之下,如果任何規定屬於或即將變得非法、無效或不可執行,則不會影響本條款及細則其他規定的合法性、有效性或可執行性。該規定本身應經過最少的必要修改以變得合法、有效和可執行。
 

Entire Agreement

完整協議

These Terms and Conditions govern our relationship with you. You agree that you have not relied on any representation outside of these Terms and Conditions. These Terms and Conditions (including all applicable policies mentioned herein) constitute the whole agreement and understanding between you and us in relation to the use of the Sourcing Club Community Panel and our Panel Website. By using the Panel and our Panel Website, you consent and agree to the processing of your personal information and our use of cookies in accordance with them. Nothing in these Terms and Conditions shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation.

這些條款及細則管理我們和您的關係。您同意您沒有依賴這些條款及細則以外的任何描述。這些條款及細則(包括此處提到的所有適用政策)構成您和我們之間關於使用Sourcing Club Community Panel及Panel網站的完整協議及諒解。使用Panel及Panel網站代表您允許及同意我們依照規則去處理您的資料及使用cookies。這些條款及細則中的任何內容均不限制或排除我們對任何有欺詐成分或疏忽失實陳述的責任。
 

Governing Law and Jurisdiction

管轄法律及司法管轄權
 

These Terms and Conditions shall be governed by the laws of Hong Kong. The parties irrevocably agree that the courts in Hong Kong shall exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions and its subject matter.

本條款及細則受香港法律管轄。雙方不可改變地同意香港法院擁有解決因本條款及細則或與之相關的主題引起的任何爭議或索賠的專有司法管轄權。